STORE POLICY
Customer Care
At The Roti Sleeve, we're committed to providing quality products and exceptional customer service. Every Roti Sleeve is carefully handcrafted with attention to detail, ensuring you receive a product you'll love using for years to come.
If you have any questions about your order, delivery, product care, or anything else, we're always happy to help. Our goal is to make your shopping experience simple, enjoyable, and worry-free.
You can reach our customer support team via email, and we'll do our best to respond within 24 business hours.
Privacy & Safety
Your privacy is important to us.
We only collect the information necessary to process your order, deliver your purchase, and provide customer support. Your personal information is never sold or shared with third parties for marketing purposes.
All online payments are securely processed through trusted payment providers using encrypted technology to protect your information. We do not store your payment details on our website.
By shopping with us, you can trust that your personal information is handled securely and responsibly in accordance with South African privacy regulations.
Wholesale Inquiries
Interested in stocking Roti Sleeves?
We welcome enquiries from retailers, gift shops, kitchenware stores, boutiques, markets, and online businesses looking to offer our handcrafted products to their customers.
Wholesale pricing is available for qualifying orders, and we can also discuss custom fabric selections and bulk orders for events or corporate gifting.
To request our wholesale catalogue or discuss partnership opportunities, please contact us at info@therotisleeve.co.za
Payment Methods
- Credit / Debit Cards